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_{Whether you're planning a new application that's in early concept stage, seeking a new user interface approach for an application under development, or trying to solve user interface problems in an established product or service, CollabTech provides a range of usability engineering services that can be tailored to fit your specific needs.}

Usability Strategy

Product Level

• Usability Goal Formulation
• User Profiling and Segmentation
• Design Concept Validation
• Usability as a Differentiator
• Planning for User-Centered Design

Corporate Level

• Introducing Usability Practices
• Usability and Rapid Product Development
• Building In-House Usability Expertise
• State-of-the-Art Usability Testing
• Making Usability Cost-Effective

User Interface Design

Life-Cycle Usability Consulting

If you are in the early stages of application planning or development, we recommend a structured, user-centered approach that includes the following activities:

• User Needs Assessment
• User Interface Requirements Specification
• Storyboard Creation
• User Interface Design Specification
• Screen Layouts
• Interactive Prototype
• Iterative Usability Testing

Targeted Problem Solving

If you have an application that's partially or completely developed, have specific user interface design problems you need to solve, or are looking for incremental design improvements, then we can provide an initial consultation and propose a specific program of work to meet your needs.

Usability Evaluation

Early-Stage Evaluation Services

When you are in the early stages of application planning or development, the following types of usability evaluation services will help you formulate usability requirements and achieve an optimal design:

• Focus Group Study
• Expert Design Review
• Heuristic Evaluation
• Formative Usability Testing
• Comparative Design Testing
• Diagnostic Usability Testing

Later-Stage Evaluation Services

In the later stages of application development, the following types of usability evaluation services will help you make final design changes, market your product, provide superior customer support, and plan for future enhancements:

• Summative Usability Testing
• Benchmark Usability Evaluation
• Clickstream Usability Analysis
• Longitudinal Usability Study